The AI receptionist for
Montreal med-spas.
A polished, discreet front desk that turns interest into booked consultations. Anova answers every call in English or Quebec French, matches each treatment to the right provider, books the visit, and captures the lead — 24/7, judgment-free, and never rushed.
Aesthetic clients research quietly, then call once.
A prospective client has spent the evening comparing clinics, reading about injectables, and working up the nerve to call. When they finally dial, they are sensitive about appearance and ready to book — but only if someone warm picks up. If the line rings out because you are mid-treatment or it is after hours, that carefully built intent evaporates, and they book the consult with the clinic that answered.
Anova closes that gap. Your agent answers on the first ring, around the clock, in the caller's language — reassuring, discreet, and never making a sensitive caller feel like a number.
Qualify, match, and book — discreetly.
Tells new from returning
Establishes whether the caller is a new or returning client and captures their treatment interest — Botox, filler, laser, facial, skin or body work — so injectables and first-timers default to a proper consultation.
Matches the right provider
Routes the booking to the provider who performs that treatment, checks live availability, and offers real options — booking the consultation or treatment during the call.
Answers pricing & financing
Shares published price ranges, packages, and financing options from your knowledge base, while making clear that final pricing follows a provider assessment — then offers to book.
Bilingual & discreet
Handles the whole conversation natively in English or Quebec French, confirming callback details quietly and never volunteering sensitive treatment details.
Every inquiry captured. Every no-show reduced.
Your front desk cannot greet a client at reception, prep a treatment room, and answer the phone at the same time. Anova takes the overflow and the after-hours: it welcomes the caller, establishes their language, answers the treatment question, and moves them toward the right consultation — confirming name and number back clearly so the booking actually shows up. Reschedules, cancellations, and lookups are handled the same way, with the cancellation policy noted gently from your knowledge base.
Anything clinical — candidacy, a medical-advice question, a caller who wants to commit to financing terms — is passed to your team rather than guessed at. Every call ends with a clean record and a booked or captured lead.
Discretion built into every call.
Aesthetic clients expect confidentiality, and the agent is built for it: it confirms callbacks discreetly, never repeats sensitive details louder than needed, and collects only what a booking requires. Personal information is handled under Québec Law 25 and PIPEDA, and our AI voice infrastructure runs on SOC 2 Type II, HIPAA & GDPR-compliant infrastructure, with a HIPAA BAA available on request.
Just as important is what it will not do: the agent never diagnoses, never assesses candidacy clinically, and never promises results. Anything medical is deferred to a provider during consultation — protecting your clients and your clinic alike.
Med-spas, answered.
Can it book consultations?
Yes — it matches the treatment to the right provider, checks live availability, and books the consult or treatment during the call.
Does it give medical advice?
Never — it describes treatments at a high level and defers candidacy and anything clinical to a provider during consultation.
Pricing and financing?
Yes — published ranges, packages, and financing from your knowledge base, with final pricing set by a provider assessment.
English and French?
Both, natively, in Quebec French and English, with warmth and discretion.
Never miss
another client.
Book a private demo and we'll configure a live agent to your clinic, route a real call through it, and show you the consultation booking and lead capture in action. See pricing or explore every industry we serve.
Book a private demoLast updated: July 2026